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Move Up Internet is a licensed telecommunications carrier that specialises solely in providing the highest speed internet services to Multi Dwelling Unit (MDU) in Australia. The team behind Move Up have over 20 years of experience working with some of QLD’s best property developers such as Aria Property, Citimark, Cav Corp and many others. We are part of the new wave of telecommunication companies that aim to push the boundaries on what can be achieved in providing Unlimited Internet services: unlimited speeds of up to 1,000Mbps, unlimited data, and unlimited local support, at a price where NBN plans begin.

We believe that it is time for Australia to experience the kind of internet services experienced by most developed nations rather than the current high-priced, low speed and poor-quality services that are the industry standards.

We are proud to provide the most innovative Gigabit internet technology in Queensland. As an independent alternative, we deliver high performance, speed and reliability without the cost, time and delays of NBN. Our self-sufficiency also allows us to cut wholesale costs that other internet providers have to pay to NBN and as a result, we’re able to deliver faster yet more affordable internet with fantastic Queensland-based support.

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What makes us different

We are a better and faster alternative to NBN

There is a misconception that although the majority of MDU’s are situated in CBD and city fringe areas, they would have access to the fastest internet services available in the market. The reality is that in Australia, a large percentage of buildings are connected with a technology that will not support speeds above 100Mbps. As an independent alternative to NBN, we deliver higher performance, speed and reliability that you wouldn't normally achieve and without the cost, time and delays of NBN.

We help you save your and your building’s money

Our highly efficient network allows us to cut wholesale costs that other internet providers have to pay to NBN, and as a result, we’re able to deliver faster yet 50% cheaper internet than others, with fantastic Queensland-based customer service.

Our team of telecommunication experts

Move Up has been created by a team of industry experts who are using their experience to provide the highest quality, value-for-money internet service available in the Australian market. All of Move Up’s components have been carefully selected by our experienced technical and executive team, resulting in an innovative solution that is designed specifically for Multi-Tenant buildings.

We offer a risk-free installation for your building

Your building will always be free from any contracts with us, and we use our own infrastructure that does not block or interfere with other networks, including the NBN, so you can run it side by side if you wish. Plus, we commit to installing all our required infrastructure with zero disruption to residents or construction activities.

Our Unlimited speed

With high speed and low latency, Move Up is a game changer in scenarios where internet speed and quick response times are important. Move Up’s Unlimited plan can reach internet speeds of up to 1,000Mbps, being ten times faster and more reliable than a high-end NBN plan. We are achieving this through our interconnected network of MDUs.

We keep our internet plans simple and safe

We keep things simple by offering only two plans: Starter (100Mbps) and  Unlimited (up to 1,000Mbps). We know occupants will love Move Up; that's why we keep customers free on a month-to-month plan. There’s no obligation for tenants to sign up for our services but if they do and for any reason are not completely satisfied, they can contact us within 30 days to get a full refund.

Our Process

As a licensed carrier, we want to bring some competition to NBN and other providers by offering a faster, cheaper service that any occupant can use just like signing up to Telstra or Optus, only easier. The first step for Move Up to identify and then outline all the benefits we bring to users and the Body Corporate is a Site Survey. This activity is covered under Australian Telecommunications law and allows carriers to arrange to inspect the communications infrastructure of sites they are interested in providing services.

  1. Move Up engineers arrange a time with either the Body Corporate Representative or the onsite manager to inspect the communications riser and potentially the roof area.
  2. Move Up will provide the Body Corporate with a second Land Access and Activity Notice that outlines the size of the equipment to be installed in the riser cupboards and the speed of services that users can expect if they choose to take up a service.
  3. That’s it! Move Up will simply inspect the site and then provide information on how we can offer the fastest internet in Australia to occupants and offer great savings to the Body Corporate by providing a private network to run any systems such as Security/CCTV.


" By specialising in one segment of the market which is existing (Brownfield) MDUs, Move Up is able to bring a customer experience unlike no other. Our focus is to create a great customer experience in every building we light up and every unit we connect. As we move into this new year, Move Up will continue to accelerate our plans for expanding our network to reach from Noosa to Tweed Heads and lighting up every MDU that wants the fastest internet at the best price. “

Daniel Filmer
Move Up Internet Founder

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Site Survey and Installation FAQ

Move Up Internet (MUI) is a licensed telecommunications carrier that provides the most competitive price currently in the market for gigabit (up to 1,000Mbps) internet services to Multi-Dwelling Units across Australia.
We have received interest from residents in your building seeking better internet options and we need to conduct a site survey to assess the feasibility of providing our services.
A site survey is a non-intrusive inspection of common areas, communication risers, and equipment rooms to determine the infrastructure required for internet service deployment.
No. The survey is non-intrusive and will not interfere with residents or building operations. Our team will follow all building access protocols.
The survey typically takes 1-2 hours and will be scheduled at a time convenient for the building management.
We will contact building management to arrange a suitable date and time for the site survey. If there are specific access requirements or preferred timeframes, please let us know in advance so we can coordinate accordingly.
If the survey confirms feasibility, we will provide a Land Access and Activity Notice (LAAN) outlining the installation details, required equipment, and proposed installation dates.
Under the Telecommunications Act 1997, licensed carriers like Move Up Internet have the legal right to access buildings for network infrastructure installation. However, we aim to work collaboratively with building management to ensure minimal disruption.
The installation may include Ethernet, fibre optic, and microwave radio network distribution equipment to ensure high-speed connectivity.
No, neither residents nor building management needs to be present during the survey or installation.
No. Our infrastructure operates separately and will not disrupt existing internet services from other providers, including NBN or private networks. Residents can continue using their current providers without interference.
There is no cost to the building for the survey or installation. Move Up Internet covers all expenses related to network infrastructure deployment. Residents who choose to sign up for our services will pay for their individual internet plans.
Objections can be made under specific grounds outlined in the Telecommunications Code of Practice 1997. These must be submitted in writing within the timeframes specified in the LAAN. For more information please visit https://www.tio.com.au/guides/land-and-infrastructure/objections-land-access-activities-proposed-carriers
For any inquiries, you can contact Move Up Internet at 1300 983 886 or email infrastructure@moveupinternet.com.
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Our team is ready to help you!

Are you a building manager, property developer or body corporate?
Contact us to install Move Up at your building.
Are you an internet user?
Fill out this form and one of our team members will help with your connection.
E-Mail: info@moveupinternet.com
Phone: 1300 983 886

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