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Better Internet for Your Building

 

Give your residents what they actually want: internet that works

Move Up Internet is a licensed telecommunications carrier specialising in apartment buildings and strata complexes across Queensland. With over 20 years of industry experience, we've partnered with major developers like Aria Property, Citimark, and Cav Corp to deliver what residents actually need: fast, reliable internet at fair prices.

We're part of a new generation of internet providers pushing back against Australia's outdated, overpriced internet standards. While other countries enjoy gigabit speeds as standard, Australians have been stuck with slow, expensive services that barely work when everyone's online.

As an independent carrier with our own infrastructure, we bypass NBN wholesale costs and delays entirely. That means we can offer speeds up to 1,000 Mbps with unlimited data and local Queensland support - all starting at prices where basic NBN plans begin.

The result? Your residents get world-class internet, and you get fewer complaints.

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Why Buildings Choose Move Up

Happy Residents = Less Complaints

When the internet works properly, your phone stops ringing. Our residents get speeds up to 1,000 Mbps at prices that beat the big providers.

Actually Fast Internet

Up to 1,000 Mbps with low latency - perfect for gaming, video calls, and working from home. That's up to ten times faster than high-end NBN plans, delivered through our dedicated network.

Simple Plans, No Hassles

Just two options: 100 Mbps or 1,000 Mbps. No confusing packages, no lock-in contracts, and a 30-day money-back guarantee. Easy for residents to understand and choose.

Zero Risk to Your Building
  • Free installation and setup
  • No building contracts or commitments
  • Works alongside existing services (including NBN)
  • Zero disruption to residents during install
You Save Money Too

We can provide private network services for your building systems like security cameras and intercoms at wholesale rates.

Professional Partnership

We've worked with major QLD developers like Aria Property, Citimark, and Cav Corp. We know how buildings work and what committees need.

 

How It Works

1. Quick Site Survey

Our engineers visit to assess your building's setup. Usually takes an hour, covers everything under telecommunications law.

2. Clear Proposal

We provide a detailed plan showing exactly what we'll install, where it goes, and what speeds residents can expect.

3. Professional Install

Clean, fast installation with minimal disruption. Most buildings are live within 1-3 days.

4. Residents Get Choice

They can sign up for Move Up, stick with their current provider, or use both. No pressure, just options.

 

The Technical Stuff

We're a Licensed Telecommunications Carrier

Move Up Internet is a fully licensed telecommunications carrier under the Telecommunications Act 1997. We own and operate our infrastructure independently, not as a reseller.

Legal Framework

  • Site surveys and installations are conducted under Australian Telecommunications law
  • We provide formal Land Access and Activity Notices (LAANs) as required
  • All work complies with ACMA telecommunications regulations
  • We maintain comprehensive public liability insurance

Installation Details

  • Small equipment in existing riser cupboards
  • Roof-mounted antenna (minimal visual impact)
  • All work performed by licensed telecommunications technicians
  • No underground cabling or major construction required

Network Performance

  • Up to 1,000 Mbps symmetrical speeds
  • Low latency for gaming and video calls
  • 99.9% uptime reliability
  • Queensland-based network operations


" By specialising in one segment of the market which is existing (Brownfield) MDUs, Move Up is able to bring a customer experience unlike no other. Our focus is to create a great customer experience in every building we light up and every unit we connect. As we move into this new year, Move Up will continue to accelerate our plans for expanding our network to reach from Noosa to Tweed Heads and lighting up every MDU that wants the fastest internet at the best price. “

Daniel Filmer
Move Up Internet Founder

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Site Survey and Installation FAQ

Move Up Internet (MUI) is a licensed telecommunications carrier that provides the most competitive price currently in the market for gigabit (up to 1,000Mbps) internet services to Multi-Dwelling Units across Australia.
We have received interest from residents in your building seeking better internet options and we need to conduct a site survey to assess the feasibility of providing our services.
A site survey is a non-intrusive inspection of common areas, communication risers, and equipment rooms to determine the infrastructure required for internet service deployment.
No. The survey is non-intrusive and will not interfere with residents or building operations. Our team will follow all building access protocols.
The survey typically takes 1-2 hours and will be scheduled at a time convenient for the building management.
We will contact building management to arrange a suitable date and time for the site survey. If there are specific access requirements or preferred timeframes, please let us know in advance so we can coordinate accordingly.
If the survey confirms feasibility, we will provide a Land Access and Activity Notice (LAAN) outlining the installation details, required equipment, and proposed installation dates.
Under the Telecommunications Act 1997, licensed carriers like Move Up Internet have the legal right to access buildings for network infrastructure installation. However, we aim to work collaboratively with building management to ensure minimal disruption.
The installation may include Ethernet, fibre optic, and microwave radio network distribution equipment to ensure high-speed connectivity.
No, neither residents nor building management needs to be present during the survey or installation.
No. Our infrastructure operates separately and will not disrupt existing internet services from other providers, including NBN or private networks. Residents can continue using their current providers without interference.
There is no cost to the building for the survey or installation. Move Up Internet covers all expenses related to network infrastructure deployment. Residents who choose to sign up for our services will pay for their individual internet plans.
Objections can be made under specific grounds outlined in the Telecommunications Code of Practice 1997. These must be submitted in writing within the timeframes specified in the LAAN. For more information please visit https://www.tio.com.au/guides/land-and-infrastructure/objections-land-access-activities-proposed-carriers
For any inquiries, you can contact Move Up Internet at 1300 983 886 or email infrastructure@moveupinternet.com.
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Our team is ready to help you!

Are you a building manager, property developer or body corporate?
Contact us to install Move Up at your building.
Are you an internet user?
Fill out this form and one of our team members will help with your connection.
E-Mail: info@moveupinternet.com
Phone: 1300 983 886

Monday - Sunday 8 am - 8 pm (AEST)

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